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Keys and access periods: getting your order right

What to check in a plan, where to find your purchase and what support needs.

CHEATS/STORE EDITORIAL1 min read

Check the product and duration

Before payment, double-check the game, product and selected plan. Available durations can differ between products. Use the total order price rather than only the daily estimate. Ask about activation conditions before buying if they are not explained.

Keep your order details

Use an email address you can access and keep the order number. After payment, check the purchase page and your account. If the status has not updated, check the payment and contact support before making duplicate payments.

Keep the key private

Do not publish your access key in reviews, public chats or videos. Hide secret data in support screenshots. Start your ticket with the order number, product and a description of the issue so support can locate your purchase without exposing the key to others.

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